EmmaOneSock.com ships all over the world! International customers: scroll down for more details.
Prefer to place your order by phone? Call us at 215-542-1082. Orders are shipped from Dresher, PA, but please note that there is no storefront--we are strictly a web-based store.
Swatches are FREE and can be sent anywhere in the world! Just browse the website for the fabrics that you'd like to see, and click the 'request swatch' link at the upper right of your screen on each detail page.
At EmmaOneSock.com your satisfaction is guaranteed! If you are not happy with your purchase for any reason, you may return it--in new condition (not laundered or cut)-- for store credit or full refund, not including shipping charges, within 30 days of receipt of purchase. No returns will be accepted after 30 days. Please e-mail (preferred) or call 215-542-1082 for return authorization. The address for returns and other correspondence:
Emma One Sock
566 Cardinal Drive
Dresher, PA 19025
We are committed to providing the fastest, friendliest, most personalized service, and your satisfaction is 100% guaranteed.
Methods of payment: For domestic orders, we accept Visa, Mastercard, PAYPAL, money order or personal check (allow up to 2 weeks to clear). Scroll down for information regarding international orders.
Price matching: As the online fabric world expands, and resources for fabrics are ever-changing and complex, we are happy to offer a price-matching policy. If you wish to purchase a fabric that is on our website and see it listed for less on another website, we will match the price (other discounts will not apply in these cases). Just email us a link to the identical fabric, so that we can verify that it is the same (not the same type, but the EXACT fabric). Price-matching will not be applied retroactively!
Shipping: Most orders are shipped within one business day of receipt of payment. Worried about shipping costs? Since the shopping cart calculation is an inexact science, we check each order to make sure that the shipping charge is accurate. We also make use of more economical shipping methods that are not options in the shopping cart, like USPS Flat Rate boxes for US parcels and APC Postal Logistics for most international parcels (more on that in next section). Most of the time the shipping charge is corrected downwards (never upward!). We generally ship by USPS Priority Mail as it is usually much cheaper than UPS, especially for packages weighing only a few pounds or less. If you have a shipping preference regardless of the cost, please let us know when you place your order. We never charge until we ship, so these adjustments are made before you pay.
To our international customers: When you place an order, the estimated shipping charge calculated by the shopping cart is often higher than the actual charges will be. We now ship most international parcels via APC Postal Logistics with delivery confirmation, a consolidation service that significantly reduces shipping rates an average of 30%. Be assured that we will correct the shipping charge to the lowest possible rate before we generate your final invoice. The service we choose depends upon the size, weight and destination of the package. If you are concerned about a shipping cost, please e-mail us for an estimate! International customers must pay by Visa, Mastercard or Paypal, and additional address verification information may be requested.
All orders are subject to availability. Fabrics come and go quickly, and we try to update the website as often as we can. We will let you know right away if there is any shortage or delay. Please note that we have a one yard minimum, but you may order in 1/8 yard increments after that.
Privacy policy: We will not share ANY of your personal information with ANYONE. It is strictly for use in processing your orders at EmmaOneSock.com and will never be sold, shared or distributed to any other party.
Thank you so much for your business!
Emma One Sock
566 Cardinal Drive
Dresher, PA 19025
Phone and fax: 215-542-1082
E-mail: Click here